International Policy

At Faiza Yasir, we are thrilled to bring our collection to customers worldwide. Our goal is to ensure a seamless shopping experience, regardless of where you are. Here’s what you need to know about our policies for international customers:

Pricing and Currency

  • Currency Conversion: Our prices are displayed in [store's base currency]. Although you may view items in various currencies, the final transaction will be processed in our base currency. Currency exchange rates may vary, impacting the final amount charged on your payment method.
  • Price Adjustments: Due to exchange rate fluctuations, our prices are subject to change without notice.

Returns and Exchanges

  • Eligibility: International orders are eligible for returns and exchanges under the same conditions as domestic orders: items must be unused, in original condition, and returned within 14 days of delivery.
  • Return Shipping: The customer is responsible for return shipping costs. Please ensure returns are securely packaged and tracked for international shipping.
  • Refunds and Credits: Refunds for international returns will be issued in the original payment method and store currency. Processing may take 5-10 business days. Please be aware that currency fluctuations could impact the refund amount in your local currency.
  • Customs and Duties: If any duties, taxes, or customs fees were paid upon delivery, these are non-refundable. You may contact your local customs office for potential reimbursement.

Customer Support for International Orders

  • Our support team is available to assist international customers with order-related questions, returns, or exchanges. Please reach us at iamfaizayasir@gmail.com. We respond within 1-2 business days and strive to accommodate your time zone.
  • Language Support: Currently, customer service is available in English. We recommend using translation tools for non-English inquiries, if helpful.

Local Regulations

  • Product Compliance: Customers are responsible for ensuring that purchased products comply with their country’s import regulations.
  • Restricted Products: Certain items may be restricted or prohibited in some regions. We recommend reviewing your country’s customs regulations before purchase. If an item cannot be shipped due to local restrictions, we will notify you promptly.

Promotions and Discounts

  • Currency-Based Offers: Promotions and discounts are available globally but may vary by currency and exchange rate.
  • Voucher Codes: Promotional codes may be valid for limited regions or currencies. Please check the terms and conditions for each promotion.